Carriage & Shipping
for UK Standard Delivery orders over £10 value.
Carriage and Shipping
UK Standard Delivery FREE for orders over £10 (Orders for £10 or less are £3 each). For faster delivery, First Class at £5.00 or Next Working Day at £12.00 may be selected. Even though we fast track orders for "First Class" and "Next Working Day" they need to be received by us by noon to be sure to go out on the same day (please see below). If you are ordering right at the last minute, call 01433 620320 then choose option 1 for further advice.
How Quickly will My Order be Despatched?
We aim to despatch your order within one working day. Occasionally an item may be out of stock. If your order has been placed using "First Class" or "Next Day Carrier" we will endeavour to contact you immediately for instructions. If you have selected "Standard Delivery" we will only contact you if the delay is likely to extend beyond one week. We do not charge your card for any item until the goods are despatched . The limits of Next Day Delivery We are out in the middle of the Peak District . Delivery drivers come early so they can get back to civilisation before dark. Unfortunately it means that orders for Next Day Delivery need to be received by 12.00 noon on a working day to ensure they leave the same day. Working days are Mondays to Fridays except Bank Holidays.
Special Delivery Instructions & Risk
We occasionally get requests such as "Please leave in rubbish bin by garage". Where customer's make special delivery instructions that result in goods being delivered without signature or to an insecure location, the risk for loss of the goods is the customers.
For delivery within Europe, most items can now be ordered on-line .
For other areas email firstname.lastname@example.org and tell us what you would like to order and your address. Delivery charges are dependent on weight and volume, and some products are restricted. We will calculate the cost of delivery and reply to you. For security, deliveries will only be made to the customers registered card, or PayPal verified, address. Deliveries to other addresses will need special authorisation.